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How to setup Kitchen Printer (for SuperSonic POS)
How to setup Kitchen Printer (for SuperSonic POS)

This guide will help set-up a Kitchen printer.

Mahdi Hussein avatar
Written by Mahdi Hussein
Updated over 4 months ago

If ordered, a second printer with the proper IP configuration (10.83.83.124) will be provided.

Unlike a standard SuperSonic POS printer, a kitchen printer will only have 2 connections instead of 3. One will be the power cable, providing power to the printer, and the other connection will be the ethernet cable to the router and/or switch. Refer to picture reference 3.

The exact configuration varies with available ports:

Router to Printer. Refer to picture reference 1

Router to Switch to Printer. Refer to picture reference 2

Note: A switch is used if there aren't any available ports on the router or more are needed.

Reference 1

Reference 2

Reference 3

Reference 4 (Note: this reference pic doesn't have the power cable plugged in, be sure to provide power to the router with it.)

Be sure the ethernet cables are properly connected to ensure full communication.

Now from Petro Outlet, Go to Register Config.

Scroll down until you get to the IP Configuration section.

You would need to enter the proper IP configuration for the Kitchen Printer. It should be 10.83.83.124.

Now Scroll down to the bottom of the Register Configuration page and click on Save Changes.

Now your Kitchen printer is all set up to communicate with the POS system.

Additional settings you may need to configure involve the Departments settings located from Store Management>Departments.

Any product that would be rung up and printed from the kitchen printer would need to be placed in a Department where the "Print to Kitchen" Flag is set to "Yes".

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