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Petro Outlet Connector Installation for Verifone Commander
Petro Outlet Connector Installation for Verifone Commander
Mahdi Hussein avatar
Written by Mahdi Hussein
Updated over a week ago

NOTE: The computer and the Commander have to be on the same network for this guide to work. A direct ethernet connection is the best way to put both device in the same network.

As the note mentioned above, the computer needs to be on the same network and the best way is to have connected from the computer to the MNSP with a ethernet cable. MNSP can be a Cybera, Mako, Fortigate, Cisco Router, etc. Also will need to call your MNSP to see which port the ethernet needs to go in. (Mako is usually port 3.)

Here are directions of what to do next once the connection is done:

Step 1: On your Back Office PC, go to Control Panel > Network and Internet > Network and Sharing Center > Click on Change Adapter Settings

Step 2: Right click on the Ethernet Adapter network and click on properties

Note: In the Adapter Settings screen, there are a list of networks, you should see your Ethernet Adapter plugged in

Step 3: On the Properties window, select option Internet Protocol Version 4(TCP/IPv4) and click on properties

Step 4: On the new Properties window select the option labeled as "Use the following IP address", and type the following information:

Cybera:

  • IP address: 10.96.10.2

  • Subnet mask: 255.255.255.0

  • Default Gateway: 10.96.10.1

  • Primary DNS: 8.8.8.8

  • Secondary DNS: 8.8.4.4

If not, then it will be whatever Cybera tells you it is.

Mako/Sunoco Only:

  • IP address: 192.168.87.2

  • Subnet mask: 255.255.255.0

  • Default Gateway: 192.168.87.1

  • Primary DNS: 8.8.8.8

  • Secondary DNS: 8.8.4.4

Mako/Any Other Brand:

  • IP address: 192.168.13.2

  • Subnet mask: 255.255.255.0

  • Default Gateway: 192.168.13.1

  • Primary DNS: 8.8.8.8

  • Secondary DNS: 8.8.4.4

Fortigate Normal (Non-Sunoco/Philip 66):

  • IP address: 172.28.214.226

  • Subnet mask: 255.255.255.248

  • Default Gateway: 172.28.214.225

  • Primary DNS: 8.8.8.8

  • Secondary DNS: 8.8.4.4

Fortigate Chevron

  • IP address: 172.29.28.38

  • Subnet mask: 255.255.255.48

  • Default Gateway: 172.29.28.33

  • Primary DNS: 8.8.8.8

  • Secondary DNS: 8.8.4.4

If these ip addresses don't work then the MNSP will need to be called to either open the port for backoffice or get what the ip address is for that site.

Now to download the connector from app.petrooutlet.com.

Click on Profile Icon

Click on your profile icon (This is located in the top right-hand corner)

Click on Settings


Select Settings from the drop-down menu

Scroll to Company & Store Information

Scroll down the Settings page until you locate the Company & Store Information section.

Download Connector

Click on the Download Connector button.

The download will appear at the bottom left.

Click on the download to continue.

When the next screen appears, click on more info then Run anyway.

The Petro Outlet Connector Setup screen will appear. Press next at the bottom of the setup.

Next press I agree to continue.

Click finish to close the Setup.

The connector will appear as shown below.

Now Petro Outlet needs to be added as an authorized user in the store's C-Store on your computer.

Under Security go to Manage Users

Go back to settings then Company & Store Information. Click edit by your store.

Next copy the connector token that is listed.

Now Petro Outlet needs to be added as an authorized user in the store's C-Store on your computer.

Once the store owner or store manager has logged into the C-Store, its time to add Petro Outlet by going to the Security Tab and selecting Manage Users.

Once selected, C-Store will ask for one time use code or OTP code. Code can be found by going on the register, selecting CSR Functions, Maintenance Mode, and then OTP config.

With the code added into C-Store we add the Petro Outlet username and password, along with all the proper account privileges(Click Edit for Roles and then click on Select All and then press Done.

Note: Username PETRO_OUTLET Password PASSWORD1

With Petro Outlet added into the C-Store, open the Connector to add the username and password to give the Connector access.

With the token, username and password in the correct section click save. In a few seconds it will connect and say all systems online.

If the connector doesn't say All System Online, you'll need to make sure the proper IP address has been configured on the computer.

Allow connector through the firewall

Type firewall and network protection in the search bar. Then select it as shown below.

Then select "Allow an app through firewall", after that press Change settings.

Next click on "Allow another app..."

Click on "Browse", "This PC" then "Windows (C):" Drive

Select "Program Files (x86) then scroll until you see the Petro Outlet Connector folder. Click service once your in the folder.

Click on the "connector.exe" then press open. After that click the add button.

Look for the "node.js: Server-side JavaScript" and make sure both private and public are checked then press ok as shown below. The connector is now allowed through the firewall.

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